VoIP Business Phone System | Cloud PBX | SnapDial

Music on Hold Introductory Greeting for a Call Queue

If you would like to have a message play before a caller enters into a call queue, follow the steps below. 

  1. Navigate to your Call Queues
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  2. To the Right of the Call Queue, you want to adjust the Music On Hold for, click the Music Note icon on the far right side. 
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  3. On the next page, select “Settings” & then select “Play introductory greeting”.

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4. If you don’t already have a file to upload, then you can select “Record” to record a new message by either dialing an extension or an external number (cell phone, etc.).

 

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