VoIP Business Phone System | Cloud PBX | SnapDial

Star Codes

A complete list of star codes 

Star Code Feature Description
*** Dynamically Park a Call (in the 701-709 range)
*{parking lot} Park a Call (to a specified park ext)
*35{ext} Extension Pickup - Answer a Call that is ringing at another extension
*36 Domain Pickup - Answer a Call that is ringing within the same domain
*37 Department Pickup - Answer a Call that is ringing within the same department
*38 Self Pickup - Moves an active call to another extension owned by the Same User. (Dial from the idle extension to steal the active call).
*40 Activate Call Forwarding
*41 Set Forward Busy Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*42 Set Forward No Answer Feature
*44 Hotdesking (Log In) - Requires User Login and Password.
*45 Disable Call Forwarding (for Hotdesking). This star code is deprecated and no longer needed for Hotdesking.
*46 Hotdesking (Log Out) - Requires Password of current logged in user.
*48 Ask caller to enter PIN before connecting call
*49 Ask caller to enter extension # before connecting call
*50{ext} Auto Answer/Intercom (3 or 4 Digit Ext) This feature does not work with SLA.
*55{Parking Lot} Retrieve a call from a Call Park Queue
*61 To Voicemail - Unauthenticated
*62 To Voicemail - Password Only
*66<10 or 11 Digit phone number> Route Call Off-Net. This feature will route a call out through a carrier, instead of staying on Network.
*67<10 or 11 Digit phone number> To Connection w/ Privacy DID 11 Digit
*67{ext} To User w/ Privacy
*69 Call Return
*72<10 or 11 Digit phone number or Extension number> Set Forward Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*73 DeActivate Forward
*74 Activate Night Mode (Requires Setup)
*75 DeActivate Night Mode
*78 Activate Do Not Disturb
*79 DeActivate Do Not Disturb
*80 Start Call Recording
*81 Stop Call Recording
*82 Pause Call Recording for 1 minute or until *83 (Unpause Call Recording), whichever comes first
*83 Resume Call Recording from a paused state as a result of *82
*88 Make Agent Available for all Queues the Agent is a member of (Online)
*89 Make Agent Unavailable for all Queues the Agent is a member of (Offline)
*90 Activate Forward Busy (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*91 DeActivate Forward Busy
*92 Activate Forward No Answer (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)
*93 DeActivate Forward No Answer
*97{ext} Transfer to a 4-digit Extension
*98{ext} Transfer to a 3-digit Extension
*99 Transfer to Self